Most companies have very little real differentiation from their competitors. For many who sell ‘commodity’ products, they can only vary on price and service. Tony Hseih has helped build Zappos from a startup selling shoes over the internet to a powerhouse! A few steps on the path, a bigger summary is here : In 1998,… Continue reading Customer Service or Dis-service
Tag: product development
Drum machine inventor debutes new LinnStrument!
Roger Linn, inventor of the digital sampling drum machine and other musical technologies announced the new touch screen LinnStrument!
Gizmodos iPhone leak: Right or wrong thing to do?
First, let me say I love creative, new technology more than most people. But, to me what Gizmodo has done is nothing short of stealing, and then pushing the victim under the bus. Yesterday, Gizmodo proudly announced that they have the next generation iPhone from Apple BEFORE it is released. They have an extensive story… Continue reading Gizmodos iPhone leak: Right or wrong thing to do?